Heritage Auction Galleries

Help ensure that your Heritage Auction Galleries e-mails are always delivered to your inbox. Login to your e-mail system right now, and add the following domain HA.com and/or address Bid@HA.com to your email address book, contacts or safe senders list. Please choose your e-mail provider/program for instructions:

• AOL/AIM
• Yahoo
• Hotmail/MSN
• Comcast
• EarthLink
• Gmail
• Outlook
• Other

AOL/AIM users:

1. Login to http://mail.aol.com/.
2. Click "Contacts" on the left-side navigation menu.
3. Click "New" (top navigation bar), then click "New Contact".
4. Paste/Type, Bid@HA.com in the Email 1 field provided.
5. Click "Create" (top left).
   
   

For more help, see the AOL help site.

Yahoo Users:

1. Login to http://mail.yahoo.com/.
2. Click on "Add" (right of the "Contacts" link in the left-side menu).
3. Paste/Type, Bid@HA.com in the Email field provided.
4. Click "Save".
   
   

If you ever find a Heritage Auction Galleries e-mail in your Yahoo Bulk mail folder, open it and click the "Not Spam" button.

For more help, see the Yahoo help site.

Hotmail and MSN Users:

1. Login to your Hotmail/MSN account.
2. Click "Inbox".
3. Click "Options" (upper right).
4. Select "More Options".
5. Click "Safe and blocked senders" listed under the Junk e-mail heading.
6. Paste/Type, Bid@HA.com in the field provided, click "Add to list".
   
   

For more help, see the Hotmail/MSN help site.

Comcast users:

1. Login to http://www.comcast.net/qry/goto?app=mail.
2. Click the "Address Book" link (left-side menu).
3. Click "Add Contact" (top of your Address Book).
4. Paste/Type, Bid@HA.com in the Email Address field provided.
5. Click "Add".
   
   

For more help, see the Comcast help site.

EarthLink users:

1. Login to http://webmail.earthlink.net/.
2. Click the "Address Book" link.
3. Click "Add" in the pull-down menu, click "Contact".
4. Paste/Type, Bid@HA.com in the Email field provided.
5. Click "Save".
   
   

For more help, see the EarthLink help site.

Gmail users:

1. Login to http://www.gmail.com/.
2. Click "Contacts" (left side menu).
3. Click "New Contact".
4. In the Name field provided, Paste/Type, Heritage Auction Galleries.
5. In the Email field provided, Paste/Type, Bid@HA.com.
6. Click "Save".
   
   

For more help, see the Gmail help site.

Microsoft Outlook users:

Outlook 2007:

1. Listed under the "Tools" menu, click "Options".
2. Click the "Preferences" tab, under E-mail, click "Junk E-mail".
3. Click the "Safe Senders" tab.
4. Click "Add".
5. In the Enter an e-mail address or Internet domain name to be added to the list box, paste/type, Bid@HA.com.
6. Click "Apply" and then "OK".

For more help, see the Outlook help site.

For Outlook 2003:

1. From the "Tools" menu, select "Options".
2. Click the "Junk E-Mail".
3. Click the "Safe Senders" tab.
4. Click "Add".
5. In the Enter an e-mail address or Internet domain name to be added to the list box, paste/type, Bid@HA.com.
6. Click "Apply" and then "OK".

For more help, see the Outlook help site.

What you can do to fix this:

• Get in touch with technical support at your ISP or company and explain the problem. If they are blocking e-mail from Heritage Auction Galleries, ask them to stop. One way they can do this is to place Bid@HA.com on an e-mail "safe list.
• Some web-based e-mail systems allow you to set your own safe list. Look for it in the settings section, and add "HA.com" and "Bid@HA.com (without the quotes.) If you have to enter a complete address, use "Heritage Auction Galleries.com". Some e-mail systems, such as AOL 8.0, require a sender to be in your address book to keep the e-mail from diverted to a junk mail folder. If your system is like this, add "HA.com" or Bid@HA.com (without the quotes) to your address book.
• If all else fails, try signing up under another internet account, or consider changing ISPs to a provider that does not block your e-mail.

Finally:
One vital thing you can do that helps no matter what e-mail system you're using is this, add the following domain and e-mail address to your address book:

Domain: HA.com
Address: Bid@HA.com

In addition, if you have a junk e-mail folder, bulk e-mail folder, Spam folder, or anything similar, please check it regularly. The overwhelming majority of the e-mail that gets put into these folders belongs there. But if 99% of what goes into a Spam folder is actually Spam, that means that you're probably missing something you want to see around the time the 100th e-mail comes in, and these days that doesn't take very long.

Still having problems? Contact us.

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